Terms & Conditions

These Terms and Conditions constitute a legally binding agreement between you and Calcuin. By creating an account, clicking "I Agree", or using our services, you confirm that you have read, understood, and agree to be bound by these terms. You represent that you are at least 18 years of age, have the legal capacity to enter into this agreement, and are a resident of India (or your respective jurisdiction). The Company reserves the right to make changes to these Terms at any time by posting the updated version on this platform. Your continued use of the platform after such changes constitutes your acceptance of the new Terms.

Device & Hardware Tracking: To ensure the highest level of security, prevent fraud, and manage your license efficiently, Calcuin strictly collects and monitors your Device ID, Hardware ID (MAC Address/UUID), IP Address, and browser metadata during login and account usage. This data is actively used to bind your account to specific devices according to your subscription plan and to detect unauthorized access. We believe in complete transparency; this hardware tracking is mandatory for using our software.

Account Security: You must provide true, accurate, and complete information during registration. You are solely responsible for maintaining the strict confidentiality of your account credentials (passwords, OTPs). You agree to notify us immediately of any unauthorized use. Calcuin will not be liable for any loss arising from your failure to protect your login credentials. By registering, you also agree to receive transactional, payment-related, and promotional communications from the Company.

You agree to use the Services only for lawful purposes. You shall be solely responsible for ensuring compliance with all applicable laws, including the Prevention of Money Laundering Act, 2002.

Prohibited Actions: You strictly may not: (a) Use the platform to record transactions for the sale of prohibited goods (e.g., illegal drugs, counterfeit/pirated products, gambling, regulated substances without a license); (b) Transmit any viruses, trojans, worms, or malicious code designed to harm the system; (c) Use automated scripts, spiders, or bots to monitor or scrape data from the platform; (d) Engage in activities that are harassing, defamatory, obscene, or invasive of another's privacy. Any violation will lead to immediate account suspension and potential reporting to law enforcement.

Calcuin provides a platform for you to record ledger entries, generate invoices, and manage your business. If you upload information relating to your customers (their names, phone numbers, transaction details), you are strictly acting as the Data Controller for your customers' data.

Your Obligation: You warrant that you have obtained explicit and legally valid consent from your respective customers before entering their data into Calcuin or sending them payment links/invoices through our platform. Calcuin is acting solely as a Data Processor and takes no responsibility for any disputes between you and your customers regarding privacy or consent.

Software License: Calcuin grants you a limited, non-exclusive, non-transferable, and revocable license to access the software. You may not copy, modify, distribute, reverse engineer, decompile, or create derivative works from the software.

Company Ownership: All rights, title, and interest in the Platform (including source code, designs, algorithms, logos, and trademarks) are exclusively owned by the Company. Nothing in these terms transfers any intellectual property rights to you.

Subscriptions: Access to premium features requires a paid subscription. Prices include applicable taxes (e.g., GST). Subscriptions may auto-renew unless cancelled.

Refer & Earn Program Policy: Calcuin offers a referral program where you may earn a reward amount if a referred user successfully purchases, installs, and uses the Calcuin software. Please note strictly: This earned reward amount cannot, under any circumstances, be withdrawn to your bank account, credited as cash, or encashed in any form. It is exclusively applicable as a discount towards the renewal of your own Calcuin software license in the subsequent month. If your earned referral amount exceeds the cost of your license renewal fee, the excess amount will not be paid out in cash; it will simply be carried forward to be utilized for future license renewals only.

No Refunds & Cancellation: All payments made are strictly non-refundable under any circumstances. Transactions cannot be cancelled once initiated. If you enter incorrect payment details (such as a wrong UPI VPA ID), the Company is not a liable party in the transaction. Failure to pay will result in the denial of services. For any billing issues, you must contact our support team.

Third-Party Services (Payment Gateways): Calcuin may integrate with third-party payment service providers (PSPs) to facilitate billing. Calcuin makes no representations regarding these third-party services and is not liable for any transaction failures, fraud, or data breaches occurring on their end. Never share your UPI PIN, OTP, or credit card details over a call; the Company will never ask for them.

Storage Permissions: Calcuin strictly requests storage permissions on your device solely for the purpose of locally saving notifications and invoice/bill PDFs generated by you. We do not access or scan any other personal files on your device.

Strict No-Sharing Policy for Bill Data: Your business transaction and billing data is strictly confidential. Calcuin has established strict security rules; however, should a data leak occur under any circumstances, Calcuin (the company) will not be held liable. The company will not provide compensation to any user for losses resulting from such an incident. Calcuin will never sell, rent, or share your bill/invoice data with any third party, nor will we allow any unauthorized entity to view it.

Usage of User Details: The personal and business details you provide (such as your name, email, phone number, and hardware ID) will be utilized exclusively for specific internal operations. This includes improving the software's performance, delivering better customer services, managing your account and license distribution securely, and analyzing your business profile to send you relevant, customized marketing or operational notifications. By using Calcuin, You grant us permission to use your data for internal improvements, software updates, and service delivery purposes, as well as for marketing promotions, addressing your needs, and further enhancing our services.

Disclosure to Authorities: We respect your privacy, but subject to applicable laws, Calcuin reserves the right to disclose your account details, hardware tracking information, and transaction data to law enforcement agencies, cyber cells, or government bodies if directed to do so in connection with criminal proceedings or fraud investigations, without prior notice to you. However, Calcuin is not obligated to share data with law enforcement agencies, cyber cells, or government bodies. No official or organization can forcibly impose such requirements on Calcuin. Calcuin assumes no responsibility for disclosing data.

The Company reserves the right to add, modify, suspend, or discontinue the Services (or any part thereof), temporarily or permanently, at any time with or without cause. Calcuin shall not be liable to you or any third party for any such modification, suspension, or discontinuation. We do not warrant that the service will be uninterrupted or error-free.

"AS IS" Basis: The Services are provided on an "as is" and "as available" basis. Calcuin expressly disclaims all warranties, express or implied, including fitness for a particular purpose and accuracy. We are not a financial institution, and the platform is not a certified financial product. Calcuin does not provide guarantees regarding the growth of your business or assurances of guaranteed profits. Calcuin will not be held liable for any losses incurred in your business. The company assumes no responsibility for your profits or losses, nor does it offer any guarantee or warranty regarding the growth of your business.

Record Maintenance: While we strive to maintain backups, you are solely responsible for independently saving, backing up, and archiving your transaction information and physical copies of invoices. Calcuin will not be responsible for data loss due to server failure. However, you can periodically back up your data—including all ledgers and invoices—and store it in a secure location. Calcuin offers two types of backup options: (a) Scheduled Backup, which allows you to set a specific time for the backup; Calcuin automatically saves the data to your designated folder or location once that time arrives. (b) Instant Backup, where the data is backed up immediately after an invoice is created, thereby minimizing the risk of data loss. You should make regular use of these options. Calcuin will not be held responsible if the backup feature fails to function due to technical issues or bugs.

To the fullest extent permitted by law, Calcuin, its affiliates, directors, and employees shall absolutely not be liable for any indirect, incidental, consequential, special, or punitive damages. This includes, without limitation, loss of business, loss of profits, loss of data, hardware failure, or reputational damage arising from your use of the platform. If a software bug, miscalculation, or system downtime causes a financial loss in your business, Calcuin will not provide any compensation or damages. Your use of the Services is at your sole risk.

You agree to indemnify, defend, and hold harmless Calcuin, its parent companies, subsidiaries, directors, and employees from and against any and all claims, demands, lawsuits, judicial proceedings, losses, liabilities, damages, and costs (including attorneys' fees) arising out of or related to: (a) Your use of the Platform; (b) Your violation of these Terms; (c) Any infringement of third-party rights by you; (d) Any claims made by your customers against you or Calcuin.

By using our Services, you provide explicit consent to receive communication alerts via emails, SMS, push notifications, or other technology. We may use third-party service providers to send these alerts. You strictly authorize Calcuin to override your DND (Do Not Disturb) settings to reach out to you over calls, SMS, or emails for transactional, account-related, or important promotional updates. We are not liable for any non-delivery of alerts due to network interruptions or your device being switched off.

Severability: If any provision of these Terms is deemed unlawful or unenforceable by a court of competent jurisdiction, the remaining provisions will continue in full force and effect.

Assignment: You may not license, sell, transfer, or assign your rights or obligations under these Terms without our prior written consent. The Company may freely assign its rights to any affiliates, subsidiaries, or successors.

Force Majeure: Calcuin shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, strikes, or widespread internet outages.

Translations: In the event that these Terms are translated into another language, the English version shall always prevail in case of any inconsistency. Translations into other languages ​​may contain minor errors. therefore, the English version will be considered authoritative.

Calcuin is committed to facilitating the resolution of customer grievances. If you face any issues, you may reach out to our support team at our official support email. For serious unaddressed issues, you may contact our Grievance Officer at our dedicated grievance email address, as per internal processes and legal frameworks.

Software Modifications: Calcuin continuously evolves. We reserve the right to automatically update, upgrade, modify, or deprecate certain features, interfaces, or functionalities of the Software at our sole discretion, without prior notice or liability. You acknowledge that such updates may change the way you use the Software.

Fair Usage Policy: Your use of Calcuin is subject to a Fair Usage Policy to prevent system abuse. You may not intentionally overload our servers, abuse API limits, or use the platform to send excessive, unsolicited spam invoices to customers. Calcuin reserves the right to throttle or temporarily suspend accounts that exhibit unusual, extremely high-volume, or abusive activity that degrades server performance for other users.

Not a Tax Advisor: Calcuin is strictly a mathematical and ledger-recording tool. It is NOT a substitute for a certified accountant, tax advisor, or financial auditor. While we strive for computational accuracy, you are solely and entirely responsible for verifying all invoice totals, GST calculations, and ledger balances before using them for official accounting or tax filing purposes.

No Liability for Tax Penalties: Under no circumstances shall Calcuin be held liable for any tax miscalculations, incorrect filings, late fees, or financial penalties imposed on you by the Income Tax Department, GST Council, or any other government authority, whether caused by user data entry errors or potential software anomalies. Compliance with local tax laws remains your exclusive responsibility.

Termination for Cause: The Company may immediately suspend, restrict, or permanently terminate your access to the Services, without prior notice or refund, if you breach any core provisions of these Terms (e.g., fraud, illegal activity, intellectual property violation, or non-payment).

Termination without Cause: The Company also reserves the right to terminate your account or discontinue the Service entirely for any business reason, by providing a reasonable prior notice via email.

Consequences of Termination: Upon termination, your software license is instantly revoked, and you must cease all use of the platform. All outstanding dues become immediately payable. No pro-rated refunds will be issued for the remaining subscription period.

Post-Termination Data Retention: After account termination, Calcuin is under no legal obligation to maintain or store your data. Your User Data may be permanently deleted from our active servers and backups within a standard timeframe (typically 30-60 days) to comply with data minimization principles. Clauses intended to survive termination (Intellectual Property, Indemnity, Liability Limits) shall legally persist.

Governing Law: These Terms, and any disputes arising out of them, shall be governed by, construed, and enforced exclusively in accordance with the laws of India, overriding any conflict of law principles.

Binding Arbitration: Any controversy, claim, or dispute arising out of or relating to these Terms, or the breach thereof, shall be settled exclusively through binding arbitration in accordance with the Arbitration and Conciliation Act, 1996 (as amended). The arbitral tribunal shall consist of a sole arbitrator appointed solely by the Company. The seat, venue, and place of arbitration shall be the city of the Company's registered headquarters. The language of the arbitration shall be English. The parties shall bear their own respective costs for the arbitration proceedings. The arbitrator's award shall be final and legally binding.

Class Action Waiver: By agreeing to these Terms, you irrevocably waive your right to participate in a class action lawsuit, class-wide arbitration, or consolidated legal action against Calcuin. All legal claims must be brought in your individual capacity.

Exclusive Jurisdiction: Subject strictly to the Arbitration clause above, the competent courts located in the city of the Company's registered headquarters shall have exclusive jurisdiction to grant interim relief or enforce arbitration awards.

Time Limitation on Claims: You agree that any legal claim or cause of action arising out of your use of Calcuin must be formally filed within one (1) year after such claim or cause of action arose; otherwise, it is permanently legally barred.